Community highlights

A curated selection of discussions from our community forum. These threads are real questions, rejection stories, and practical tips people shared about passport, visa, and ID photo experiences.

• US passport at CVS — what DPI did you export?

  By jake_w on May 20, 2026 · 2 replies

  I matched the pixel count from the official spec (600x600) and set 300 DPI in the exporter. Printed at Walgreens — no issues.

• First passport photo at home — still nervous about acceptance

  By emily_r on May 20, 2026 · 2 replies

  Check: no glasses glare, hair off the face, recent photo (they sometimes ask), and print at 100% scale. Good luck — mine worked first try.

• Rejected once for shadows — retake tips?

  By h_tanaka on May 18, 2026 · 2 replies

  Two desk lamps at 45° in front of me, diffused with white paper. Turned off the ceiling light to avoid top shadows. Took 3 shots, picked the sharpest.

• Schengen visa — two identical photos from one crop?

  By marco_b on May 19, 2026 · 1 reply

  Did the same for a Schengen application from Spain — same file twice, two prints. No one measured them with a ruler but both looked the same.

• Canada PR card photo — Shoppers Drug Mart accepted mine

  By a_okafor on May 17, 2026 · 1 reply

  Good to know Shoppers worked. In the Netherlands I used a copy shop — they wanted a PDF at exact mm size, not just DPI.

My New ID Photo editorial team

Written and reviewed by the My New ID Photo editorial team.